Contact

We’re real people who love dogs. Have a question about your order, a product, or anything else? Reach out — we actually reply.

Email Us

hello@pawdigo.com
We reply within 24 hours, Monday – Friday.

Common Questions

Where do you ship?

We ship worldwide — including the US, Canada, UK, Australia, and New Zealand. Free shipping on orders over $50. Orders under $50 ship for a flat rate of $5.99.

How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 7–14 business days depending on your location.

Can I return my order?

Yes — we offer a 30-day money-back guarantee on all orders. Email us at hello@pawdigo.com to start a return.

My order arrived damaged. What do I do?

Take a photo and email it to hello@pawdigo.com. We’ll send a replacement or full refund straight away.

I have a question about sizing.

Check our Knee Brace Size Guide for detailed measurements and breed recommendations.